Do you have an urgent need?

From 1 November, anyone struggling to meet essential costs such as rent, heating, and food may meet the new income limits for hardship support from Work and Income.

Help with urgent costs

Vakai'i fakalelei pe 'oku tonu 'a e me'a 'oku 'amanaki ke ke ma'u


Ko e fakahinohino eni ke tokoni ke ke 'ilo'i ai 'a e ngaahi founga 'e ala tokoni'i ai koe pea mo ho fāmili 'e he potungāue Work and Income.


'Oku 'i ai 'a e ngaahi fehu'i ke 'eke'i atu. 'E lava pe ke tokoni atu hao maheni pe ko ha tokotaha 'i ho fāmili ki hono tali. 'E miniti pe 'e 5 pea lava.

Hili ia, te mau fakahā atu 'a e vahe 'oku mau pehē 'oku ala lava ke ke ma'u.

Ko e lahi mo kakato ange 'a e fakamatala te ke 'omai, ko e tonu ange ia 'a e ola 'e ma'u 'o fakahā atu. 'E 'ikai te mau tauhi 'a ho'o ngaahi tali 'e fakahoko mai.

Kapau 'oku 'i ai hao hoa, 'e lava ke ne fakafonu 'e ia ha'a ne tali ki he fakahinohinó ni foki. Ko e vahe te mo takitaha ma'u, 'e lava ke na kehekehe pe.

Kātaki 'o fakatokanga'i ange ko e fakahinohino pe eni. Kapau 'oku ke fiema'u ke ke hoko atu 'o fai ha'o kole (apply), pea ke a'u tonu ki he MyMSD ?

Why can't I apply here?

This is a guide only. If you want to go ahead and apply, go to MyMSD or call 0800-559-009 or 0800-552-002 if you are over 65. When you call, the system will ask you what you are calling about. Speak normally – it will listen to you and understand what you want to do.

We’ll then have a chat to work out exactly what you qualify for, and what you need to do.